Effective Date: 8th of July 2025

This Privacy Policy describes how Malka Solutions LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use the Expo Agent AI platform.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, company name, phone number
• Billing Information: Payment details processed by our payment processor (Stripe)
• Business Contacts: Contact information of your leads and customers
• Voice Recordings: Audio recordings of your meeting notes and instructions
• Communication Content: Emails, messages, and other communications through our platform

1.2 Information We Collect Automatically

• Usage Data: How you interact with our platform, features used, time spent
• Device Information: IP address, browser type, operating system
• Cookies and Tracking: As described in our Cookie Policy
• Log Data: Server logs, error reports, and system activity

1.3 Information from Third Parties

• CRM Data: Information imported from your CRM systems
• Social Media: Profile information from LinkedIn and other integrated platforms
• Google Services: Data from Google Analytics, Gmail, Google Drive, and Google Sheets

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process payments and manage subscriptions
• Communicate with you about our services
• Provide customer support
• Analyze usage patterns and optimize our platform
• Comply with legal obligations
• Send marketing communications (with your consent)

3. AI Processing and Voice Data

3.1 Voice Recording Processing

• Voice recordings are processed by AI to extract actionable tasks and information
• Recordings are stored securely and used only for providing our services
• You can request deletion of voice recordings at any time

3.2 AI-Generated Content

• Our AI may generate emails, messages, and other communications based on your input
• You maintain control over all AI-generated content before it is sent
• We may use aggregated, anonymized AI interaction data to improve our services

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

4.2 Service Providers

We share information with trusted service providers who assist in operating our platform:

• Payment Processing: Stripe for payment processing
• Cloud Storage: Google Cloud Platform for data storage
• Analytics: Google Analytics for usage analysis
• Communication: Email service providers for automated communications

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

4.4 Business Transfers

Information may be transferred in connection with a merger, acquisition, or sale of our business.

5. Data Security

5.1 Security Measures

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication requirements
• Secure data centers and infrastructure

5.2 Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

6. Your Rights and Choices

6.1 Access and Control

• View and update your account information
• Export your data
• Delete your account and associated data
• Opt-out of marketing communications

6.2 GDPR Rights (for EU residents)

If you are in the European Union, you have additional rights including:

• Right to access, rectify, or erase your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to lodge a complaint with supervisory authorities

7. International Data Transfers

Your information may be processed and stored in the United States and other countries. We ensure appropriate safeguards are in place for international transfers.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes and post the updated policy on our website.

10. Contact Us

For privacy-related questions or requests: